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Director of Operations – Specialty Dental Organization.

Location: San Antonio, TX.

Status: Full-Time (On-Site Required).

Compensation & Benefits:

Base Salary: $80,000 – $85,000.
Performance-Based Incentives: Total compensation potential $100,000 – $120,000+.
401(k) with employer match.
Medical insurance.
3 weeks Paid Time Off.
5 paid holidays.
Company car or mileage reimbursement.
Relocation assistance available for the right candidate.

Position Summary:

We are seeking a results-driven Director of Operations to oversee a growing specialty dental organization across the San Antonio market. This role is responsible for leading operations across 12 specialty-focused locations, including oral surgery, pediatric dentistry, and orthodontics.

The Director of Operations will play a critical role in driving operational excellence, improving financial performance, and building strong, accountable teams. This individual must be highly skilled in managing to a P&L, implementing efficiencies, and executing strategies that increase both EBITDA and top-line revenue.

This is an on-site leadership role requiring a strong presence in the San Antonio market.

Key Responsibilities:

Multi-Site Operational Leadership:

Oversee daily operations across 12 specialty dental locations.
Ensure consistency in workflows, patient experience, and operational execution.
Standardize processes across oral surgery, pediatric dentistry, and orthodontic practices.

Financial Performance & P&L Management:

Manage and analyze P&Ls across all locations.
Drive improvements in revenue, profitability, and operational efficiency.
Identify opportunities to reduce costs while maintaining high-quality care.

Growth & EBITDA Optimization:

Implement systems and operational efficiencies to drive same-store growth.
Increase production, collections, and case acceptance across specialty practices.
Develop and execute strategies to improve EBITDA performance.

Leadership & Team Development:

Lead, coach, and develop Office Managers and regional leadership teams.
Establish accountability metrics and performance expectations.
Build a strong, performance-driven culture across all locations.

Patient Experience & Operational Excellence:

Ensure a high-quality patient experience across all specialty services.
Improve scheduling efficiency and patient flow.
Support clinical teams with operational resources needed for success.

Strategic Execution:

Partner with executive leadership to execute growth initiatives.
Support expansion efforts, including new locations or service line growth.
Implement scalable systems and best practices across the organization.

Qualifications:

5–10+ years of multi-location healthcare operations experience required.
Prior dental experience strongly preferred (specialty experience a plus).
Proven ability to manage and improve P&L performance.
Demonstrated success implementing operational efficiencies that drive growth.
Experience leading multi-site teams and developing leaders.
Strong understanding of KPIs, patient flow, and revenue cycle management.
Bilingual (Spanish/English) preferred.
Must be based in or willing to relocate to the San Antonio area.

Key Attributes for Success:

Hands-on, operationally focused leader.
Data-driven with strong financial acumen.
Ability to influence and lead across multiple specialty disciplines.
Strong communicator with the ability to build trust across teams.
Growth-oriented mindset with a focus on scalability and performance.

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