Director of Operations – Specialty Dental Organization.
Location: San Antonio, TX.
Status: Full-Time (On-Site Required).
Compensation & Benefits:
- Base Salary: $80,000 – $85,000.
- Performance-Based Incentives: Total compensation potential $100,000 – $120,000+.
- 401(k) with employer match.
- Medical insurance.
- 3 weeks Paid Time Off.
- 5 paid holidays.
- Company car or mileage reimbursement.
- Relocation assistance available for the right candidate.
Position Summary:
We are seeking a results-driven Director of Operations to oversee a growing specialty dental organization across the San Antonio market. This role is responsible for leading operations across 12 specialty-focused locations, including oral surgery, pediatric dentistry, and orthodontics.
The Director of Operations will play a critical role in driving operational excellence, improving financial performance, and building strong, accountable teams. This individual must be highly skilled in managing to a P&L, implementing efficiencies, and executing strategies that increase both EBITDA and top-line revenue.
This is an on-site leadership role requiring a strong presence in the San Antonio market.
Key Responsibilities:
Multi-Site Operational Leadership:
- Oversee daily operations across 12 specialty dental locations.
- Ensure consistency in workflows, patient experience, and operational execution.
- Standardize processes across oral surgery, pediatric dentistry, and orthodontic practices.
Financial Performance & P&L Management:
- Manage and analyze P&Ls across all locations.
- Drive improvements in revenue, profitability, and operational efficiency.
- Identify opportunities to reduce costs while maintaining high-quality care.
Growth & EBITDA Optimization:
- Implement systems and operational efficiencies to drive same-store growth.
- Increase production, collections, and case acceptance across specialty practices.
- Develop and execute strategies to improve EBITDA performance.
Leadership & Team Development:
- Lead, coach, and develop Office Managers and regional leadership teams.
- Establish accountability metrics and performance expectations.
- Build a strong, performance-driven culture across all locations.
Patient Experience & Operational Excellence:
- Ensure a high-quality patient experience across all specialty services.
- Improve scheduling efficiency and patient flow.
- Support clinical teams with operational resources needed for success.
Strategic Execution:
- Partner with executive leadership to execute growth initiatives.
- Support expansion efforts, including new locations or service line growth.
- Implement scalable systems and best practices across the organization.
Qualifications:
- 5–10+ years of multi-location healthcare operations experience required.
- Prior dental experience strongly preferred (specialty experience a plus).
- Proven ability to manage and improve P&L performance.
- Demonstrated success implementing operational efficiencies that drive growth.
- Experience leading multi-site teams and developing leaders.
- Strong understanding of KPIs, patient flow, and revenue cycle management.
- Bilingual (Spanish/English) preferred.
- Must be based in or willing to relocate to the San Antonio area.
Key Attributes for Success:
- Hands-on, operationally focused leader.
- Data-driven with strong financial acumen.
- Ability to influence and lead across multiple specialty disciplines.
- Strong communicator with the ability to build trust across teams.
- Growth-oriented mindset with a focus on scalability and performance.