Dental Metrics Maven
Pediatric Dental Office Manager
Seattle, Washington•Full-time
$83,000 - $95,000 annually
$83,000 - $95,000 annually
About the Job
Pediatric Dental Office Manager
Location: Seattle, Washington
Compensation: $83,000–$95,000+ DOE
Position: Full-Time
Additional Compensation: Significant end-of-year bonus potential
Lead with Purpose. Build an Exceptional Team. Put Patients First.
Our client is seeking an experienced, motivated, and forward-thinking Dental Office Manager to help lead a modern, patient-centered dental practice. This is an opportunity for someone who understands that a successful practice is built on more than production numbers. It takes strong leadership, a collaborative team, excellent systems, and an unwavering commitment to doing what is right for every patient.
The ideal candidate is a confident leader who understands dental practice operations, knows how to interpret and manage KPIs, embraces modern technology and AI-driven solutions, and genuinely enjoys developing people.
Pediatric dental experience is preferred but not required. Candidates with orthodontic experience or a strong background in general dental practice management are also encouraged to apply.
What Makes This Opportunity Different?
Our client is intentionally redesigning the traditional Office Manager role to create a more effective leadership structure. This position is focused on team development, operational excellence, accountability, and ensuring the practice delivers an exceptional patient experience.
This is not a high-pressure, production-pushing environment. The practice believes in ethical, clinically appropriate dentistry. Patients should receive the treatment they need, not treatment driven by financial goals.
The right leader will understand how to maintain healthy collections and production while protecting the patient-first philosophy that makes the practice successful.
Key Responsibilities:
Leadership & Team Development:
- Lead, mentor, and support a collaborative dental team.
- Build a positive, accountable, and respectful workplace culture.
- Provide constructive feedback while remaining open to receiving feedback from ownership and team members.
- Develop staff through coaching, training, and consistent communication.
- Ensure team members understand their responsibilities and have the resources to succeed.
- Maintain professional boundaries and confidentiality, including keeping production and financial performance discussions within appropriate leadership channels rather than discussing practice financial numbers with staff.
Practice Operations & KPI Management:
- Monitor, understand, and manage key performance indicators (KPIs).
- Understand production, collections, scheduling efficiency, patient flow, and operational performance.
- Identify opportunities for improvement and implement effective solutions.
- Ensure systems and processes are followed consistently.
- Oversee clinical and administrative workflows to support an efficient, well-organized practice.
- Ensure revenue cycle management processes are understood, properly executed, and consistently followed by the appropriate team members.
Modern Technology & Systems:
- Embrace modern dental technology, AI tools, and innovative practice management solutions.
- Identify opportunities to improve efficiency through technology and automation.
- Be comfortable learning and implementing new systems.
- Help train and hold team members accountable for following established processes.
- Bring curiosity, adaptability, and the aptitude to continuously improve operations.
Patient Experience & Clinical Philosophy:
- Maintain a patient-first approach in every aspect of practice operations.
- Support ethical, clinically appropriate treatment recommendations.
- Ensure patients feel heard, respected, and genuinely cared for.
- Balance the business needs of the practice with excellent patient care.
- Never allow production goals to compromise clinical judgment or patient trust.
Ideal Candidate
The ideal candidate will bring:
- Previous dental office management or dental leadership experience.
- Pediatric dental experience preferred, but not required.
- Orthodontic experience welcomed.
- Strong understanding of dental practice KPIs, production, and collections.
- Excellent leadership, communication, and team-building skills.
- Experience with dental practice systems and operational workflows.
- Comfort working with modern technology, AI, and evolving systems.
- The ability to give and receive constructive feedback.
- A strong work ethic, positive attitude, initiative, and willingness to learn.
- A genuine desire to do what is right for patients and staff.
Personality and leadership style matter just as much as experience. Our client is open to training the right person on specific systems and processes. They are looking for someone with the drive, aptitude, integrity, and leadership qualities to make a meaningful difference.
Practice Environment & Structure:
- Six-chair clinical operation.
- Approximately 50 clinical hours per week.
- 40-minute appointment structure.
- Rotating dental assistant team of approximately 12, with scheduling designed to maintain appropriate hours and avoid exceeding 40 hours per team member.
- Dedicated support for end-of-day procedures, posting, and reconciliation.
- Office Manager will oversee and ensure revenue cycle processes are completed correctly but will not be responsible for personally handling all RCM duties.
Compensation & Benefits:
- Competitive base salary of $83,000–$95,000+, depending on experience and qualifications.
- Significant end-of-year bonus potential tied to practice performance and established goals.
- Opportunity for a highly competitive overall compensation package for the right candidate.
Insurance & Practice Philosophy:
The practice accepts a broad range of insurance plans, excluding Medicaid, and is willing to consider joining additional insurance networks when it makes sense for patient access and practice needs.
The practice strives to deliver a premium, highly personalized dental experience, with an emphasis on quality, service, and exceptional patient care.
Ready to Make a Difference?
If you are a dental leader who believes great dentistry starts with great people, strong systems, and doing right by every patient, we would love to connect.
This is an opportunity to help shape a leadership role, influence practice culture, embrace modern dentistry, and grow alongside a practice that values both its patients and its people.